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Native Salesforce CTI
WhatsApp Business Calling
Pricing
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Product
Native Salesforce CTI
WhatsApp Business Calling
Pricing
Help Articles
Blog
Contact
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Product
Native Salesforce CTI
WhatsApp Business Calling
Pricing
Help Articles
Blog
Contact
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Get Started
Subscription Purchase and Management Guide (Step-by-Step)
Setup
1. Package Installation
2. Twilio Signup, Account Upgrade, and Number Acquisition
3. Connect Twilio and Dialforce in Salesforce
4. Users Assignment at Call Centre
5. Add the Dialer to the App Menu (Utility Window)
Basic Configuration
Country & Number Configuration
Batch Calling Setup and Usage Guide
CTI Number Setup Guide (Step-by-Step)
CTI Number Setup Guide (Using Twilio Integration)
Smart Panel — Your Complete Salesforce CTI Dialer Interface
How to Add the CTI Dialer
General Settings
Caller ID & Name Field Configuration
Object Preferences for Incoming Calls
Business Hours & Offline Routing
Call Settings
Get Started with DialForce
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