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WhatsApp Business Calling lets companies handle voice calls through the world’s most familiar app — and now, Salesforce teams can bring those calls directly inside the CRM. Discover how native WhatsApp calling in Salesforcetransforms productivity, improves visibility, and helps sales and service teams deliver faster, more personal customer experiences.
DialForce introduces the first-ever native WhatsApp Business Calling for Salesforce — no browser plugins, no external dialers. Teams can now initiate and receive WhatsApp voice calls directly inside Salesforce, with every call automatically logged, analyzed, and reportable. It’s the next evolution of CTI: real-time, omnichannel communication fully within your CRM.
A good CTI should automatically log call details and provide actionable insights via Salesforce reports and dashboards. DailForce allows businesses to leverage call data to improve customer interactions.
Imagine running a customer support or sales team without a proper Computer Telephony Integration (CTI) in Salesforce. Agents waste time switching between multiple platforms, manually logging call details, and struggling to access relevant customer information.
Imagine running a customer support or sales team without a proper Computer Telephony Integration (CTI) in Salesforce. Agents waste time switching between multiple platforms, manually logging call details, and struggling to access relevant customer information.
Imagine running a customer support or sales team without a proper Computer Telephony Integration (CTI) in Salesforce. Agents waste time switching between multiple platforms, manually logging call details, and struggling to access relevant customer information.
Sales, support, and RevOps teams rely on DialForce to simplify voice and get back time.
We chose this solution primarily for cost-effectiveness, but we quickly realized the value goes far beyond that. The system is powerful, functional, and has significantly improved our communication experience. Support has been exceptionally friendly, respectful, and knowledgeable—always available when needed. Highly recommend for anyone seeking a reliable telephony or WhatsApp integration solution.
Couldn’t ask for a better product or support. The setup was seamless, and the product is well built. Support was incredibly responsive, quick, and friendly. They went above and beyond in every way—rare to find in this space.
We started a new business that helps people find their life partners. Most of the communication happens via WhatsApp. The main reason we chose this team is the wonderful level of service. We’re working with a member of the support team who is clever, kind, efficient, and truly cares.
Great product, mobile-ready, with stellar support. Highlights for me: seamless Salesforce integration on both desktop and mobile, easy setup, and a support team always ready to help with any tech issues. They integrate well with Twilio and even allow you to bring your own account during setup. Overall, five stars.
We’ve been using this app for eight months. The interface is intuitive and easy to navigate. Setup was quick, and we were able to start calling and sending messages right away. Support is incredibly responsive and helpful. Would love to see even more customization options, but it’s already a fantastic tool.
This platform offers exactly the functionality we needed, but what truly sets it apart is the exceptional support team. After a flawless demo, we made our purchase immediately. Having been a Salesforce consultant for nearly 10 years, I can say this is by far the best support team I’ve worked with—knowledgeable, professional, and responsive. They handle challenges swiftly and efficiently, ensuring a smooth experience.
Every time I reach out for support, the team responds immediately and resolves my queries right away. Service is consistently reliable, and their quick assistance makes a huge difference.
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